![]() Higher compensation cover up to CZK 100,000 is also available for a surcharge. ![]() The basic price covers compensation for loss, damage or part loss up to the declared value (max. The sender will receive an email to certify the receipt of the parcel by the addressee. We will use them to inform the addressee free of charge about the arrival of the parcel. You must add the addressee's contact details (mobile phone, email address). Your parcel will be ready to pick up the next working day.įill in the address details in the address label provided by us free of charge.įill out a certificate of posting (posting form or bulk posting form if you post more than one parcels). Alternatively, select one of more than 1,000 of our branches to post your parcel up to 5 p.m. will be ready to pick up at the receiving post office the next working day. ![]() ![]() It is to make sure that the parcel really belongs to you.Īll parcels posted before 3 p.m. The possibility of picking up the parcel after producing the parcel number or your mobile phone number or email address (or the address to which the notification was sent) still exists. The parcel can therefore be picked up by a third party. The only thing to know is the pickup code from the text or email notification. Parcels deposited at a post office can be picked up without showing ID card. Alternatively, you can order the same service to increase the likelihood of successful delivery. The addressee can simply order a Longer Collection Time of 15 instead of the standard 7 days. The posting will be faster, and for even less money. You can use a data file to provide us with posting details With the e-Return Receipt service, you will receive an SMS or email alert informing you about delivery or return of your parcel. If the addressee fails to pick up the parcel despite a second notice, your parcel will be sent back to you free of charge. You can have a proof of delivery of your parcel to the addressee We will monitor the progress of your parcel from sending to receiving. With the Track&Trace tool on our website you can keep an eye on your parcel. The addressee can use our website to make a one-off change of the receiving post office this option is available already on the day of posting. What if the receiving post office does not suit the addressee and the delivery could be delayed?
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